Ordinary Afghans are far more powerful than British citizens, because at least they feel they can have a role in one of the country’s 20,000 villages. “But in our situation we’re all powerless”’.
This is an excerpt from a recent interview in The Guardian with MP Rory Stewart. Following a fruitful career in foreign intervention, he returned home when he realised that ‘even the least-educated Afghan housewife in a mountain village knew more about the country than he did.’ His conclusion was that: “In the end, the basic problem is very, very simple. Why don’t these interventions work? Because we are foreigners. If things are going wrong in a country, it’s not usually that we don’t have enough foreigners. It’s usually that we have too many.”
Is improving performance just too hard? And expensive?
Be more cat…..
Woodward Lewis have been training Haringey Council and partnership agency staff in using Hidden Insights to tackle problems and to build better, more collaborative relationships, within existing resources. The contract has just been extended into three new areas:
- Helping the community to collaborate to address anti-social behaviour in Northumberland Park, N17
- Helping vulnerable families to adjust to being more self-sufficient when leaving intensive support in N15 and
- Helping young people leaving care to take responsibility and adapt to being more independent, with the support of personal advisers.
Jane Lewis was delighted to join an elite group of people who have given senior leadership master-classes to top management in HM Revenue and Customs. Previous master-class speakers have included economist Will Hutton, social networks specialist Dr Karen Stephenson, Professor Bill Critchley on complexity and John Smythe on effective engagement. Robin Lustig of Radio 4 is next!
Jane talked about how positive deviance (PD) can add value to HMRC’s business plan and culture change implementation. Continue reading
NEW!! Read Jane Lewis’s article in the Change Leaders‘ first publication!
The Change Leaders new book
“The real voyage of discovery consists not in seeking new landscapes, but in having new eyes” – Marcel Proust
The Change Leaders alumni group celebrates 10 years of the Oxford-HEC master’s programme, Coaching and Consulting for Change with their own perspectives on change. Jane has collaborated with Roberto Saco to tell the story of positive deviance and how it is evolving to help deliver change in the workplace.
Arvind Singhal presented new concepts including positive deviance and liberating structures, to students and business people at Ahmedabad University. See this article in the Times of India . Previously Paul Tolchinsky, of the European Organisational Design Forum, found an interested and welcoming audience for positive deviance in India. Using Jane Lewis’ slides in several presentations to Indian organisation design specialists, Paul facilitated them to work on some case studies and in his words, “they loved it!”
Positive deviants are those who are succeeding even as others struggle. Somehow, the PD’s have found a better way to do it, even with access to the same assets.
Are you one? Who else in your sphere might be one?
Hidden Insights® only works well if people on the frontline and/or in the community generate, and take responsibility for analysing, quantitative and qualitative data to track progress and achievement. This means that the measuring the impact of a project is an integral part of the Hidden Insights process. However the skills and practices required to identify, collect, analyse and present data can be new to people. They might even be counter-cultural or raise fears of being judged.
Following the launch of Hidden Insights® to the UK, we’ve been covered by Sales Initiative Magazine. This publication features in-depth analysis of sales strategies and methodologies and Hidden Insights® is a proven tool for helping increase sales.
You can see the Merck & Co., Inc case study here.
The start of the programme with West Sussex Domestic Violence partnership was the first time we’ve used our brand new logo. The work, though, is serious and builds on our experiences of working with positive deviance in the national Home Office pilot.