Case Studies

Please note that all new users are required to register before downloading resources

How our positive deviance projects have helped clients and communities:

  • Positive deviance, crime and punishment – how a PD-based approach helped to improve reporting of domestic abuse in Blaenau Gwent (a Home Office funded project facilitated by Woodward Lewis)  and to reduce violence and staff absenteeism in Danish Prisons (a project carried out by the Development Director of the Danish Prison and Probation Service and his team) pdf download pdf file
  • How “speed PD” helped parents engage more with young children – and was one of the most popular and successful activities in the local Children’s Centre pdf download pdf file
  • Gosport community coaching – case study on how teen parents are leading and facilitating preventative action by Hampshire Children’s Services project leader pdf download pdf file
  • Notes from evaluation meeting from four local projects including boys’ attainment and teen parents project pdf download pdf file
  • Saving time for social workers for Hertfordshire Adult Care Services (Review of the pilot Positive Deviance project for referral) pdf download pdf file

Woodward Lewis Archive

  • Integrating the Excellence Model into business planning and budgeting at Southampton City Council
    pdf download pdf file
  • Southwark Council (Support and team development after reorganisation)
    pdf download pdf file
  • Southwark Council (Coaching for senior management)
    pdf download pdf file

Business planning facilitation and training for:
West Sussex Social Services; Amey Comax; Dacorum Borough Council; Chelmsford Borough Council; Isle of Wight Libraries; United Kingdom Debt Management Organisation; Pivot Point International Inc, Chicago; Elmbridge Housing Trust

EFQM Excellence Model implementation
Interserve Project Services; Woking Borough Council; Dacorum Borough Council; Daventry District Council; HM Fleet Headquarters, Portsmouth; HM Treasury, Public Services Directorate; Ashford Borough Council; Isle of Wight Libraries; Dorset County Council; Crown Prosecution Service, Cleveland Area; National Audit Office

Development of HR strategy
Highbury College, Portsmouth; Royal and SunAlliance Investments

Leadership review
Southampton Education

Competencies, values, appraisals
Portsmouth City Council IT Department; Portsmouth City Council Environmental Health and Trading Standards Department

Training needs analysis
Portsmouth City Council Environmental Health Department; Southern FM

Team development
Crown Prosecution Service Internal Consultancy; Southwark Council; Southampton City Council

Investors in People implementation and accreditation
Army Base Storage and Distribution Agency; Royal Navy School of Maritime Operations; Hampshire County Council (across all departments); Gosport Borough Council; Eastleigh Borough Council; Northbrook College, Worthing; Chichester College of Arts and Technology; Mid Sussex District Council; Vidal Sassoon; Hairdressing Training Board; Portsmouth City Council Housing, Environmental Health & Trading Standards and Social Services Departments; West Sussex County Council Treasurer’s Department; West Sussex County Council Personnel Services Department; Lord Chancellor’s Department (now Department of Justice); Tilbury Douglas Construction (and Interserve Project Services Ltd); HM Treasury; East Hampshire District Council

Recruitment and talent management
Arcadia plc; East Hampshire District Council; Michael Page Financial

 

“Working with you to use the Excellence Model helped us focus on the needs of the community and engage front-line staff. We did six months’ work in two weeks – people understood the branch service plans and it helped to set peformance standards for community engagement. It’s kept us on the straight and narrow since, and has made a fundamental change in putting the customer at the heart of the service.” Rob Young, Head of Libraries at Isle of Wight Council